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Frequently Asked Questions
Find answers to common questions about our baby playpen, non-toxic play mat, and the Playroom. Learn about safety, materials, and setup.
Our Playroom
What is the Playroom — playpen and play mat set?
What is the Playroom — playpen and play mat set?
The Playroom is a baby play area that combines a premium playpen and play mat designed to work seamlessly together as one system. The baby playpen (the Pen) and non-toxic play mat (the Mat) fit perfectly as a set, creating a safe space where your little one can explore, practice tummy time, and play independently while you supervise nearby.
At approximately 5×7 ft*, the Playroom provides a spacious area for movement, play, and everyday moments like diaper changes—all within a cushioned, easy-to-clean environment that fits beautifully into your home.
*Interior space measures about 55" × 86.5" (around 4'7" × 7'2") with a height of 26.5 inches.
Is your Playroom safe for babies?
Is your Playroom safe for babies?
Yes. The Playroom is designed with safety as the top priority. Our products meet and exceed applicable safety standards, including CPSIA and ASTM, and are rigorously tested to help give parents peace of mind.
We also avoid harmful chemicals commonly found in some baby products. The Mat and Pen are made without BPAs, phthalates, lead, cadmium, and other toxins, so little ones can play, crawl, and explore safely.
Beyond certifications, the Playroom includes thoughtful safety features:
• Safety Stoppies™ anti-slip base helps keep the Pen securely in place during active play
• Gap-minimizing design helps reduce pinch points
• Continuous cushioned play surface supports crawling, rolling, and early steps
• 3-step locking door mechanism that’s easy for grown-ups but impossible for little ones to open
The Mat uses glue-free foam wrapped in premium vegan leather for a soft, wipe-clean surface, while the Pen panels are made from food-grade HDPE, a durable material commonly used for food containers.
You can learn more on our Safety Details section below.
Will the Playroom fit in my living room?
Will the Playroom fit in my living room?
The Playroom measures approximately 5×7 ft, creating a spacious baby play area while still fitting comfortably in most living rooms.
Many parents place it in their main living space so they can supervise while relaxing, working, or preparing meals nearby.
Because the design is clean and furniture-inspired, the Playroom is meant to blend naturally into your home décor, rather than feeling like bulky baby gear.
*Interior space measures about 55" × 86.5" (around 4'7" × 7'2") with a height of 26.5 inches.
What age is the Playroom best for?
What age is the Playroom best for?
Most families start using the Playroom during the early months for tummy time and floor play, and continue using it through the crawling and early toddler stages.
The spacious design allows babies to:
- roll and stretch during tummy time
- crawl and explore
- practice pulling up and standing
Many parents continue using the Playroom well into the toddler stage as a safe play area in their living space.
What makes the Matty’s Room Playroom different from other playpens?
What makes the Matty’s Room Playroom different from other playpens?
Our Playroom is a complete playpen and play mat set designed not just for your baby—but for your living space. It combines the Pen and Mat, a matching system engineered to fit seamlessly together using premium materials to create a stable, gap-minimized play area.
The result is a secure space that supports active play while helping reduce slipping, shifting, and pinch points.
Unlike typical baby gear, the Playroom is designed to blend beautifully into your living room or shared family spaces, with a clean, furniture-inspired look that complements modern homes.
Why does Matty’s Room cost more than a typical playpen?
Why does Matty’s Room cost more than a typical playpen?
The Playroom is a premium playpen and play mat set designed to work as one complete system. The 5×7 ft play space combines the Pen and Mat to create a spacious, cushioned baby play area that fits naturally into your main living space.
While many brands sell inexpensive playpens made with basic materials, we focused on building a matching playpen and non-toxic play mat engineered to work seamlessly together. The result is a more stable, gap-minimized play area that helps reduce shifting and slipping during active play.
Instead of cutting corners to lower cost, we prioritize premium materials, safety-focused design, and long-term durability.
How easy is the Playroom to assemble?
How easy is the Playroom to assemble?
Not at all. The Playroom can be set up in under 15 minutes, and no tools are required.
The Pen panels connect using a simple interlocking system that snaps together quickly, so you can assemble or adjust the layout in just a few minutes—no screws or complicated steps.
The Mat requires no assembly at all. Just unfold it and place it inside the Pen to complete your Playroom.
How does the Playroom support everyday family life?
How does the Playroom support everyday family life?
The Playroom is designed to fit naturally into your daily routine. We recommend placing it in a shared space like your living room or family room, where your child can play safely while staying close to you.
This setup allows your little one to explore independently in a secure environment while you supervise nearby—whether you're relaxing, working, or handling everyday tasks. It also creates a comfortable space for tummy time, interactive play, quick diaper changes, or feeding.
With its easy-to-clean surfaces and thoughtful design, the Playroom is made to support real-life parenting moments throughout the day.
Can I use the play mat separately?
Can I use the play mat separately?
Yes! The Mat can absolutely be used on its own for tummy time, playtime, or as a soft surface for your little one to roll, crawl, and explore.
Many families start with the Mat first and add the Pen later if they decide to create a more contained play space. When paired together, the Mat and Pen form the complete Playroom setup.
Can I use the Pen with another play mat that is not from Matty’s Room?
Can I use the Pen with another play mat that is not from Matty’s Room?
You can, but we generally recommend using the Matty’s Room Mat, which was designed to fit perfectly inside the Pen for a seamless, gap-minimizing setup.
If you choose to use another play mat, please make sure the setup remains safe and stable:
- The mat should be firm and supportive, not a soft mattress or cushion
- The surface underneath should be flat and level so the Pen does not wobble
- The mat should fit closely inside the Pen so there are no gaps where little hands, feet, or heads could get stuck
Dimensions:
External Playroom area (including Safety Stoppy™ edges): 60.5" × 92"
Internal play area (play mat area): 55" × 86.5" (about 4 ft 7 in × 7 ft 2 in)
Playpen height: 26.5 inches
As with any play space, always supervise your child during use.
Can babies sleep in the Playroom?
Can babies sleep in the Playroom?
The Playroom is designed for active, supervised play, not for sleep.
For safety, babies should always sleep in a crib or bassinet that meets safe sleep guidelines. The Playroom is best used for tummy time, crawling, exploring, and everyday play while a caregiver is nearby.
We designed the Pen and Mat to create a comfortable, contained play space in your living area—but active supervision is always recommended while your child is inside.
Safety
Are your products safe?
Are your products safe?
Yes. Matty’s Room products meet and exceed major safety standards, including CPSIA and ASTM, and are rigorously tested to help create a safe play environment for babies and toddlers. Our playpen and play mat are free from harmful chemicals such as BPA, phthalates, lead, and cadmium, so little ones can crawl, play, and explore safely every day.
Beyond certifications, our designs include thoughtful safety features. Safety Stoppies™, the anti-skid silicone base on the Pen, help keep the playpen securely in place during active play. The gapless play mat surface creates a smooth, continuous area for crawling and early steps, while the 3-step locking door is easy for adults to open but secure against curious toddlers.
Material safety is just as important. Our Mat uses glue-free foam wrapped in durable, wipe-clean vegan leather, and the Pen is made from food-grade HDPE, a strong, non-toxic material commonly used in food containers.
What are your products made of?
What are your products made of?
We carefully select high-quality, non-toxic, and responsibly sourced materials to create products that are safe, durable, and made for everyday family life.
The Mat (play mat)
Our play mats are made in South Korea using premium vegan leather wrapped around glue-free polyethylene foam. This combination creates a soft, cushioned surface for tummy time and play while remaining durable, easy to wipe clean, and free from harsh adhesives.
The Pen (playpen)
Our playpens are made primarily from food-grade HDPE (high-density polyethylene), a strong, non-toxic material commonly used in food containers. It’s lightweight yet sturdy, moisture-resistant, and easy to clean—helping create a hygienic and durable play environment for your child.
Together, these materials help create a safe, comfortable, and long-lasting play space for everyday use.
Why did you choose food-grade HDPE for the playpen?
Why did you choose food-grade HDPE for the playpen?
We intentionally chose food-grade HDPE (high-density polyethylene) because it is one of the safest and most durable materials used in modern baby products. It’s commonly used in food containers and baby products to its strength, moisture resistance, and easy-to-clean surface, helping create a hygienic play environment for little ones.
While wooden playpens are often associated with a classic furniture look, they can require more maintenance in a busy baby environment. Over time, wood may absorb moisture, warp, splinter, or develop rough edges, especially with frequent spills and cleaning.
HDPE avoids these issues while remaining lightweight, sturdy, and smooth to the touch, making it well suited for everyday play. It also maintains a consistent finish and is fully recyclable, supporting responsible material use.
The result is a non-toxic playpen designed to stay smooth, stable, and easy to clean as your child grows.
What safety features make the Playroom safer and more unique?
What safety features make the Playroom safer and more unique?
Safety and ease of use were top priorities when designing the Playroom, so we went beyond basic industry standards to create a play space that is both secure and thoughtfully engineered.
The Mat (play mat)
The Mat features a gapless top surface, helping prevent small hands or feet from getting caught between panels. A slip-resistant backing helps keep the mat securely in place during active play. The vegan leather surface also includes an antibacterial coating, and the foam core is glue-free, bonded through heat process rather than chemical adhesives to help reduce exposure to harsh residues or VOCs.
The Pen (playpen)
The Pen includes Safety Stoppies™, our anti-skid silicone grips designed to help keep the playpen stable and reduce unwanted movement. Rounded edges provide a smoother, softer surface, while the triple-action sliding door lock is easy for caregivers to use but designed to stay secure against curious toddlers.
Together, these design and material choices help create a safe, stable, and comfortable play space for everyday exploration.
Is it safe to leave my child unattended in the Playroom?
Is it safe to leave my child unattended in the Playroom?
The Playroom is designed for supervised play. While it creates a secure space for your child to explore, we always recommend keeping your little one within sight or earshot during use to help ensure their safety.
How do I register my product for a safety alert?
How do I register my product for a safety alert?
To comply with U.S. Consumer Product Safety Commission requirements for durable infant and toddler products, we offer a product registration program to notify you of any important safety alerts or recalls. Please visit our Product Registration Page and complete the form with your product’s model number and purchase details.
Product
What does the Playroom consist of?
What does the Playroom consist of?
The Playroom is a premium baby playpen and play mat set that combines The Mat and The Pen to create a safe, stylish baby play area designed to fit naturally into your home.
The Mat is a cushioned, non-toxic baby play mat made with high-quality materials for comfort, durability, and easy cleaning.
The Pen is a modern baby playpen featuring thoughtful safety details, including Safety Stoppies™ to help prevent movement, rounded edges for safer grip, and a three-step sliding door lock that is secure for children yet easy for parents to operate.
How big is the Playroom?
How big is the Playroom?
The Playroom measures approximately ~5×7 ft* when fully assembled, creating a spacious play area for crawling, tummy time, and exploration while still fitting comfortably into most living rooms and shared spaces.
We may introduce additional sizes in the future, so stay tuned.
*Dimensions:
External Playroom area (including Safety Stoppy™ edges): 60.5" × 92"
Internal play area (play mat area): 55" × 86.5" (about 4 ft 7 in × 7 ft 2 in)
Playpen height: 26.5 inches
What are the dimensions of the Playroom, Pen, and Mat?
What are the dimensions of the Playroom, Pen, and Mat?
The Mat
Dimensions: approximately 55" × 86.5" (about 4 ft 7 in × 7 ft 2 in)
Thickness: approximately 1.5 inches
The Pen
External Playroom area (including Safety Stoppy™ edges): 60.5" × 92"
Internal play area (play mat area): 55" × 86.5" (about 4 ft 7 in × 7 ft 2 in)
Playpen height: 26.5 inches
Pen height
Approximately 26.5 inches
If you plan to use the Pen with a mat or rug from another brand, please ensure the dimensions fit closely to avoid gaps and maintain a safe play space.
How thick is the Mat and how does the cushioning feel?
How thick is the Mat and how does the cushioning feel?
Our non-toxic play mat (the Mat) is approximately 1.5 inches thick, providing a comfortable balance of softness and support for babies and toddlers. The high-density foam helps absorb impact during play, tumbles, or early steps, while also helping reduce noise during active play.
Where are Matty’s Room products made?
Where are Matty’s Room products made?
We work with trusted manufacturing partners who specialize in premium children’s products and meet our high standards for safety, quality, and responsible production.
The Mat
Our play mats are made in South Korea, a country well known for producing high-quality baby play mats. They are manufactured using carefully selected materials and strict quality control to ensure durability, comfort, and safety for little ones.
The Pen
Our playpens are manufactured in China by an experienced partner that specializes in high-end children’s products. The factory follows rigorous safety testing and quality standards to ensure each product meets our expectations for strength, safety, and finish.
Can the Playroom be used on hardwood floors or carpet?
Can the Playroom be used on hardwood floors or carpet?
Yes. The Playroom is designed to work on most floor types, including hardwood, tile, and carpet.
The Mat features a slip-resistant backing that helps keep it securely in place on hard floors, while the cushioned surface provides a comfortable play area for babies and toddlers. On carpeted floors, the Mat still offers supportive cushioning, though grip may vary depending on the carpet’s pile height.
For best stability, we recommend placing the Playroom on a firm, level surface and ensuring all panels are properly assembled.
Can the Playroom be used outdoors?
Can the Playroom be used outdoors?
The Playroom is not designed for outdoor usage. To maintain their quality and durability, avoid exposure to sharp objects, moisture, or prolonged direct sunlight.
Is the Playroom easy to store or move?
Is the Playroom easy to store or move?
Yes. The Playroom is designed for flexibility and easy storage.
The Pen can be quickly disassembled into individual panels, allowing you to store it compactly when not in use. The Mat folds easily for convenient storage or transport, making it simple to move the play space when needed or free up room in your home.
How do I assemble the Pen or the Playroom?
How do I assemble the Pen or the Playroom?
Care & Cleaning
How do I clean the Playroom?
How do I clean the Playroom?
The Mat
Small messes are easy to clean. The gapless surface prevents crumbs and debris from getting trapped, so you can simply wipe the mat with a damp cloth or mild cleaner. For detailed care instructions, please refer to the care label on the Mat.
The Pen
The Pen is designed for easy maintenance. Wipe it down with a damp cloth and a mild, non-abrasive cleaner. For tougher messes, a gentle soap and water solution works well. Avoid excessive moisture and dry the panels thoroughly after cleaning.
Is the Playroom waterproof or water-resistant?
Is the Playroom waterproof or water-resistant?
Can I use harsh cleaning products on the Playroom?
Can I use harsh cleaning products on the Playroom?
No. Please avoid using bleach, abrasive materials, or harsh chemicals, as they may damage the product and could be harmful for children.
Instead, use mild cleaners, gentle soap, and water for regular cleaning.
Returns
What is your returns & exchanges policy?
What is your returns & exchanges policy?
We want you to love your Playroom. If you're not completely satisfied, you may return your item within 21 days of the shipping date.
To be eligible for a return, the product must be unused, in its original packaging, and in resellable condition.
Because our products ship in large, heavy boxes, we charge a flat return shipping fee of $75 per item, which will be deducted from your refund. (Please note: The Playroom includes two items—the Mat and the Pen—so each item is considered separately for return shipping.)
If returned items are used, damaged, or not in their original packaging, an additional restocking fee may apply to cover inspection, repackaging, or repair costs.
Can I cancel or modify my order?
Can I cancel or modify my order?
If your order has not shipped yet, please contact our support team via support@mattysroom.com as soon as possible. We process orders quickly, so while cancellations or modifications cannot be guaranteed, we’ll do our best to accommodate your request.
If your order has already shipped, it cannot be canceled or modified and will need to follow the return process.
How do I initiate a return?
How do I initiate a return?
You can return your product by following these instructions:
- Contact Customer Service – Email support@mattysroom.com with your order number and the item you wish to return.
- Receive Return Instruction – Our team will provide a return label and packing instructions.
- Ship the Item Back – Drop off the package at the designated shipping carrier.
- Receive Your Refund – Once we receive your return, your refund will be processed within 5-10 business days.
Return shipping fee and any applicable restocking fee will be deducted from your refund.
What if my order arrived damaged or is missing parts?
What if my order arrived damaged or is missing parts?
We're sorry if there was an issue with your order.
Please contact our support team at support@mattysroom.com within 7 days of delivery and include:
- your order number
- a description of the issue
- clear photos of the damaged item or missing parts
Our team will review the issue and work quickly to send replacement parts or arrange a replacement if needed.
Shipping
Where do you ship and is shipping included?
Where do you ship and is shipping included?
We currently offer free shipping to all 48 contiguous U.S. states.
At this time, we’re unable to ship to Alaska, Hawaii, U.S. territories, or military addresses (APO/FPO). We hope to expand our delivery areas in the future, so please check back soon.
What is the shipping time?
What is the shipping time?
Orders typically arrive within 4–7 business days after shipment.
Please note that delivery estimates are based on business days, so weekends and holidays are not included.
Do you offer expedited shipping?
Do you offer expedited shipping?
At the moment, we do not offer expedited shipping (such as next-day or two-day delivery). We’re actively exploring faster shipping options and hope to offer them in the future.
What is my order number?
What is my order number?
Your order number can be found in the order confirmation email sent to you after your purchase.
If you cannot locate the email, please contact us at support@mattysroom.com, and our team will be happy to help.
Can I change my shipping address?
Can I change my shipping address?
If your order has not shipped yet, please contact our support team as soon as possible at support@mattysroom.com.
We process orders quickly, so while we cannot guarantee address changes, we will do our best to accommodate your request. Once an order has shipped, the shipping address can no longer be modified.
We are ready to be your sidekick!
With the Playroom, you get a little time back—enough to sip your tea, heat up leftovers, or finally go through the mail. Small moments that make everyday parenting a little easier.
MEET & GREET